Task365 Refund Policy
At Task365, we are committed to providing high-quality, verified leads to help grow your business. We understand that lead generation is a critical investment, and your satisfaction is important to us. However, due to the nature of digital products and services, we follow a fair-use refund policy as outlined below.
✅ Eligibility for Refund
Refunds will be considered only under the following conditions:
-
Invalid Leads:
- The lead's contact number or email is permanently unreachable.
- The lead information (name, business, or requirement) is clearly fake or incorrect.
- Duplicate leads received within the same batch.
-
Timely Reporting:
- Any issues must be reported within 72 hours of lead delivery.
- Proof of invalidity (e.g., call recording, email bounce-back, screenshots) must be submitted for review.
❌ Non-Refundable Cases
Refunds will not be provided for the following:
- Leads that are not interested in your product/service.
- Leads who refused the offer or stopped responding after the first contact.
- Delayed response or lack of follow-up from the customer's side.
- Leads used outside the scope of the agreed product/service.
🔁 Replacement Policy
If a lead qualifies for a refund as per our criteria, we may offer a replacement lead instead of a monetary refund. This helps ensure both value for our clients and sustainability for our business.
📩 How to Request a Refund/Replacement
Please email us at task365.in@gmail.com with:
- Your registered name & contact number
- Lead ID or Batch Name
- Reason for refund/replacement
- Supporting evidence (if applicable)
Our team will verify the claim within 3-5 working days, and approved cases will be credited or replaced accordingly.
⚠️ Important Notes
- Abuse of the refund policy may result in service suspension.
- Refunds, where applicable, will be processed to the original payment method within 7 working days.
Let me know if you’d like this policy in PDF format or want to customize it further based on how you deliver or categorize leads.
